Term and Conditions

Last Updated: [Date]

Welcome to Earl of East Store. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Earl of East Store (“we,” “our,” or “us”) operates the website hoemdecorshop.com. We specialize in mindfully curated products for your sanctuary space, including home decor, fragrances, beauty products, and lifestyle items. Our mission is to help you create harmonious living experiences through intentional product selection.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website functionality or security
• Be responsible for all activities that occur under your account
• Comply with all applicable laws and regulations

3. Products and Services Description

We offer a carefully selected range of products designed to enhance your mindful living space:

• Home & Sanctuary: Candles, home mists, essential oils, incense, home decor, furniture
• Beauty & Personal Care: Bath, body & hand products, haircare, fragrance, beauty gifts & sets
• Lifestyle: Artwork & prints, books & magazines, fashion & accessories, coffee table items
• Special Collections: Earl of East merchandise, gift sets

We strive to accurately represent our products through images and descriptions. However, slight variations may occur due to screen settings and product batches.

4. Order and Payment Terms

Order Processing

We process orders with intentional care and attention to detail. Please allow 1-2 business days for order processing before shipment.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and handled in compliance with industry standards.

Shipping

We offer mindful shipping options to ensure your consciously chosen products arrive safely:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 days after shipping)

We proudly serve our global community with limited exceptions in some Asian countries and remote locations. Customers are responsible for any customs fees or import duties.

5. Returns, Exchanges, and Refunds

We approach returns and exchanges with mindfulness and care, reflecting our commitment to intentional living.

Return & Exchange Policy

We accept returns and exchanges within 15 days of receipt. To be eligible, items must be:

• In the same condition as received
• Unworn or unused
• With original tags and packaging

Non-Returnable Items

To ensure product safety and integrity, the following cannot be returned:

• Intimate products (for hygiene reasons)
• Opened beauty and personal care items
• Used essential oils and home mists
• Burned candles (unused candles in original condition only)
• Opened incense
• Books & magazines (unless damaged upon arrival)
• Sale items and gift cards (final sale)

Return Process

1. Initiate your return by emailing [email protected] with your order details
2. Receive return instructions within 1-2 business days
3. Ship your return using a trackable service
4. We process your return within 3-5 business days of receipt

Refunds

Refunds are processed to your original payment method:

• Credit/Debit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing

Original shipping fees are non-refundable. For exchanges, we cover standard shipping for replacement items.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Earl of East Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Earl of East Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use or inability to use our website or services
• Unauthorized access to or alteration of your transmissions or data
• Any products, services, or information obtained through our website
• Shipping delays or issues beyond our reasonable control

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.

9. International Orders

We serve customers worldwide with limited exceptions. International customers are responsible for:

• Any customs fees, import duties, or taxes
• Return shipping costs for international returns
• Compliance with local laws regarding imported goods

We recommend declaring returned packages as “Returned Goods” to potentially reduce customs fees.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Washington, DC. Any disputes shall be resolved in the courts of Washington, DC.

12. Contact Information

Thank you for trusting Earl of East Store to help curate your mindful living space. We appreciate the opportunity to serve you and are committed to ensuring your complete satisfaction with our consciously curated products.